WordPress Updates & Maintenence

WordPress website maintenance keeps your website running smoothly, fixes errors, updates systems to add features and protects from unwanted hackers. You will also want to keep your information and the look and feel of your website up to date to make it more attractive to potential customers. WordPress maintenance is much like looking after a car. It’s important to service your car, put fuel in it, fix broken parts, tidy it and even add new features, like snow tyres in the winter. If you want your car to go faster, then it will need a tune-up or even a new engine – just like your website!

For those websites built on the WordPress CMS platform, there are essential updates needed to keep your website running smoothly.  WordPress regularly makes updates to the core CMS system. Plugin developers update their 3rd party functionality, and the theme design needs to be updated to accommodate the core and plugin updates.

It is important that your site is up to date, predominantly for security reasons. If your site gets hacked, Google may remove you from the search results and your brand can become damaged. Keeping your site in good condition gives a better user experience and Google prefers sites that work

Updating WordPress keeps your website bug-free and adds features.

Updating the core CMS and plugins can be done from the admin dashboard. Updating a theme is more difficult. Simply clicking ‘update’ can sometimes break functionality. This is because the WP core system, the plugins and the theme/design all need to be in sync together. If something is updated and the other part is not updated, it will break.  We have robust backups in place before an update. If it doesn’t play ball, we fix there and then, and test. We also are alerted to imminent WordPress security threats and take action as necessary. To top this off, we add other features listed below based on your plan.

how do we maintain your site?

Regular software updates

Updating regularly is critical to keep your site secure. We install updates several times a month, and critical patches as soon as we beleive it safe to do so. We also diagnose and deal with most update-related issues at no extra cost.

Regular offsite backups

We keep daily/weekly off-site backups of your WordPress site, so that your website and data are safe, no matter what. We'll be happy to restore backups whenever necessary at no additional cost.

Monthly support time

With the support time included in your plan we'll be happy to take on any sort of small tasks: from answering your support questions, to dealing with small issues on your site, to editing settings and content – to save your time.

Daily virus & malware scans

We scan your WordPress site daily for malware, viruses and unauthorised changes to your files or site. In the unlikely event of an attack on your website, we identify and deal with the problem at no extra cost.

24/7 uptime monitoring

We monitor your WordPress website around the clock to ensure it is online at all times. If your site goes offline or is loading slowly, we receive immediate notification and will take action to identify and solve any technical issues.

Increased site & server security

Our additional security measures provide extra protection for your WordPress website. This includes optimised server configuration, WordPress and plugins settings, as well as several software-based security tools.

Regular software updates

Updating regularly is critical to keep your site secure. We install updates several times a month, and critical patches as soon as we beleive it safe to do so. We also diagnose and deal with most update-related issues at no extra cost.

Personal support contact

You will be assigned to a team member within our team and be able to contact them directly with any questions you might have – whether it's about your plan, your website or just a general support query.

Basic WordPress Maintenance Plan

£25/month
  • Regular plugin updates*
  • WordPress core updates
  • Update theme (Limited)
  • Daily backups*
  • Critical security updates
  • Added website security
  • Monitor for downtime & fix*

Standard WordPress Maintenance Plan

£40/month
  • Regular plugin updates*
  • WordPress core updates
  • Update theme (Limited)
  • Daily backups*
  • Critical security updates
  • Added website security
  • Monitor for downtime & fix*
  • Ongoing image speed optimisation
  • Website speed optimisation
  • PHP Check*
  • SSL check/fix*

eCommerce WordPress Maintenance Plan

£75/month
  • Regular plugin updates*
  • WordPress core updates
  • Update theme (Limited)
  • Daily backups*
  • Critical security updates
  • Added website security
  • Monitor for downtime & fix*
  • Ongoing image speed optimisation
  • Website speed optimisation
  • PHP Check*
  • SSL check/fix*
  • Additional eCommerce updates and checks after any updates

*Must be on our servers
**Pay yearly or monthly by Direct Debit
***Plugin & Theme updates only if the developers still support them
If the client adds plugins that we are unaware of, we must be notified.